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Kim Newton-Woof

The under-appreciated power of the checklist


Frequently dismissed as mundane or overly simplistic, checklists can be powerful tools that offer significant benefits – from streamlining processes and reducing errors, to saving lives.


It may seem obvious, but checklists are key to helping reduce human error by providing a standardised process that ensures critical steps are not overlooked. In aviation, pre-flight checklists have been essential for enhancing safety by ensuring that all equipment and systems are functioning properly before take-off.


Studies show that using checklists increases the likelihood of completing all required tasks, particularly in complex or high-stakes situations. In healthcare, surgical safety checklists are linked to significant reductions in surgical complications and mortality rates.


Checklists free up mental resources by allowing individuals to focus on execution rather than recall. During emergencies, paramedics use checklists to ensure quick, reliable decision-making without needing to rely solely on memory.


They also provide a shared framework that team members can follow, improving communication and coordination. In project management, checklists help teams track progress and ensure everyone is aligned on deliverables.


Checklists streamline workflows and reduce time wasting, leading to better time management and productivity. A study in manufacturing showed that production lines using checklists had fewer defects and higher output rates.


They also serve as educational tools that guide novices through complex tasks, promoting learning and confidence. In education at every level, checklists help students self-assess and organise their work, improving learning outcomes.


Checklists document tasks, making it clear what has been completed and what remains, enhancing accountability. In business, compliance checklists ensure regulatory requirements are met and provide an auditable trail.


Standardised checklists ensure that procedures are followed consistently, reducing variability in results. Research in healthcare demonstrates that checklists improve patient outcomes by standardising care practices.


Checklists often include steps for review and feedback, encouraging users to reflect on their processes and outcomes in support of continuous improvement. Post-implementation reviews in software development use checklists to assess what worked and identify areas for improvement.


As Atul Gawande wrote in The Checklist Manifesto, they’re not about turning people into robots but about freeing us to focus on what really matters.


The evidence strongly supports the implementation of checklists as simple but powerful tools to enhance performance, safety, and efficiency at work and home.


So how might a checklist help you?


Top tips for creating a highly impactful checklist:


  1. Clearly identify the checklist’s purpose to focus on relevant tasks.

  2. Use specific, clear, and concise actionable steps for each task.

  3. Focus on essentials and avoid overloading with unnecessary details.

  4. Arrange tasks in the order they should be done, grouping similar items.

  5. Write in simple, jargon-free terms to avoid confusion.

  6. Add durations for time-sensitive tasks to keep on track.

  7. Use bullet points, numbering, or checkboxes for clarity and accessibility.

  8. Pilot the checklist, gather feedback, and improve its usability.

  9. Include checkpoints to catch errors and ensure completeness.

  10. Keep the checklist easily available, whether digital or physical.

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